About Supportr

Our story

Why we do things differently

Supportr was founded on a straightforward observation: most disability support providers send whoever is available. Participants end up meeting a different person every visit. They don't know the routines, the preferences, or how you communicate best.

We built Supportr to fix that. When you start with us, we match you with a small group of team members and keep them consistent. Your team gets to know you. That continuity builds trust, reduces anxiety, and makes support more effective over time.

We have teams working across the region — from Moreton Bay and Caboolture in the north, through Brisbane and Logan, out to Ipswich in the west, across to Redlands and Bayside, and all the way down the Gold Coast. Wherever you are in that area, we can put a familiar team together for you. We work with self-managed and plan-managed NDIS participants.

Service area

Where we work

We have support workers based across South East Queensland. Below are the suburbs we currently service — if yours isn't listed, call us anyway as coverage does expand.

Moreton Bay & Caboolture

Brisbane North

Brisbane South

Logan

Ipswich

Redlands & Bayside

Gold Coast

Beaudesert

How we work

What we believe in

Continuity first

Every participant gets a small, stable team. Same people, same faces, visit after visit. We believe that's what good support looks like.

Honest and direct

We tell you what we can and can't do. If we're not the right fit, we say so and point you in a better direction.

Your goals, your plan

Support that doesn't connect to what you want to achieve isn't good support. We start with your goals and build from there.

Qualified and checked

Every team member holds a current NDIS Worker Screening clearance, first aid certificate, and has completed the NDIS Worker Orientation Module.

NDIS funding

Who we work with

Supportr works with self-managed and plan-managed NDIS participants across South East Queensland. We are not currently registered with the NDIS, which means we don't work with NDIA-managed (agency-managed) plans.

If you're not sure which plan type you have, your plan manager or the NDIS can tell you. You can also read more about NDIS plan types here.

All Supportr team members operate in accordance with the NDIS Code of Conduct, hold current NDIS Worker Screening clearances, and have completed the NDIS Worker Orientation Module. Supportr Pty Ltd ABN 50 634 287 522 is covered by public liability and professional indemnity insurance.